Social Media Analyst – Russian
Fantastic opportunity for Russian language Speaker to join us as Social Media Analyst. Would be responsible for providing support for e-commerce companies. Individual should be highly motivated, energetic, self-starter to understand customer message and grievances. This should involve e-mailing along with forwarding to respective department for further action.
We thrives on organic growth and this entry level position has the potential to be the springboard to leadership and management positions in the future.
Russian Language Job Summary
- Monitoring of customer comment at our platform to enhance user engagement
- Ensures brand consistency in marketing and social media messages by working with various company department members, including advertising, product development, and brand management
- Be responsible for day to day social media comment approval of our social accounts, requiring interaction with both internal and external stakeholders.
- Create, curate, and manage all published content (images, video and written)
- Monitor, listen and respond to users.
To succeed in the role, you will need:
- Excellent reading, speaking and writing skills in Russian Language
- Ability to multi-task, coordinate and prioritise work load effectively
- Previous international exposure /customer service/call centre experience would be an added advantage