Outsource Customer Support Services

The customer is not only the king but the very purpose for the existence of business. Customer retention is therefore of paramount importance to every business and this can be done by offering excellent customer support services. Satisfactory customers can be game-changers and therefore every organization aims to strengthen and nurture the bond with their customers. What better way to do this than by customer care outsourcing!

We at PIE Multilingual focus on building long term relationships with our clients than just only responding to their queries. The in-house workforce at our organization with their quick analytical minds will solve customer queries within a short time frame. Outsource customer support services to us to see your business reaping rewards. We dedicatedly work as per the requirements of our clients delivering 24*7 customer support services in cost-effective prices.

Customer Service Outsourcing to Multilingual Company

Customer care is not the core activity of businesses. Outsourcing customer support to us will ensure that focus remains on your customer 24×7 days of the week. We provide the best in terms of outsourced customer service and allow you to concentrate on your core competencies. Our professionals undergo comprehensive training which focuses on core and computer skills, communication and customer service skills. Our dedicated staff goes beyond the ordinary to develop a loyal and happy client base that is so necessary for a successful business.

Call Center Software We Use

The software suite which we use automates the process of receiving and responding to customer calls. Connect with clients and agencies remotely over voice and e-mail. Best call quality, channel capacity, data storage, call recording, training and scheduling features.

Outsource Comprehensive Customer Care Services

Our array of services includes bespoke customer care solutions, revenue management, after sales support, order processing services and many more. Our extensive outbound and inbound call centre support, email management, text chat, live chat will help to take care of all your customer needs. Our professionals go the extra mile to foster human interactions and deliver customer satisfaction of the highest levels. We provide detailed reports on timely basis which help our clients to measure and monitor results. We function as a continued extension of your business and implement your customer relationship management strategy with our expert hand.

Business Benefits of Customer Care Outsourcing

Our cutting edge technology and sophisticated customer support software provide the following benefits to our clients.

Quick Inquiry handling

Our professionals assure nil waiting time and accurately handle your customer issues to their utmost satisfaction.

Empathetic approach

We adopt an empathetic approach while dealing with your customer, and this helps to forge long term relationships.

Timely deliveries

Our team of specialists has the essential experience in answering customer queries along with their regular schedules.

Measuring Results

Our intensive reporting includes call rejection rates, average call timings, customer conversion rates etc.

Partner With Pie Multilingual For Best Customer Support Experience

Building trust of the customers is indispensable if you want to see your business reaching heights. A poor customer service will create a negative impact on your business by losing your customers interest in your business. Partnering with an effective and efficient customer support team will help you win your potential customers from all over the world. We are providing an uncompromising quality at a very competitive rate.

Each and every team member at our firm is highly trained and skilled to deliver exceptional customer service to our clients in their own native languages. Every query is taken with utmost importance and handled with full diligence. Our teams are available to provide round the clock services to your customers. In addition to that outsourcing customer’s services to us will bring below mentioned benefits for your business,

  • Focus on more core activities of the business.
  • No overhead expenses of customer service employees hiring.
  • Reliable, customizable services to the customers.
  • 24*7*365 availability of our expert customer service agents.
  • Multiple language customer support.
  • Cost effective rates.

We are never here to brag but the companies who have chosen our services has now established a never-ending relationship with us. Do you have any queries regarding your personalized customer support services? Fill up the form and get your own customer service quote.

When you want to provide top quality outsourced customer service think of PIE Multilingual!

Are you ready to talk about hurdles in your customer interactions?