Live Chat support in European Languages
Live Chat Support Outsourcing in French and German PROBLEM DEFINITION The Fortune 500 Company is dealing with its users worldwide. The company required to attend its users from ONGs (Organizational Non-Governmental) with their native languages, i.e., French and German. The Company were attending and supporting their users via Live Chat Support feature. The problem is …
E-commerce customer support
Customer Support For E-commerce European Client Problem Definition A big European E-commerce company needed support for its huge customer care department. The company intended to provide comprehensive and satisfactory e-commerce customer support in multiple foreign languages such as German, Italian, French and Portuguese to its consumers. However, they were facing multiple problems of language barriers …
German Telemarketing Services
German Telemarketing Support for Austria Customer Problem Definition A German startup company from solar industry in Austria required telemarketing assistance for enhancing their market reach to sell solar panels. Their business strategy was to bring new subscribers to their website via telemarketing where they can register for free. In return for the subscription, the company …