FAQ ON OUTSOURCING TO MULTILINGUAL BUSINESS SERVICE COMPANY

In a competitive era of today, outsourcing business requirements to a multilingual company is must for lowering costs and increasing productivity. Outsourcing to a multilingual company puts you ahead of your competitors by solving a majority of your business problems. In case you have any concerns regarding data security, confidentiality, outsourcing process, or technology used for outsourcing, it is better to familiarize yourself with how a multilingual outsourcing company works. Most of our customers ask following common questions when they approach us for a service.

1. Why should we outsource?

Outsourcing enables your business to reap the benefits of increased productivity by minimizing operational costs. It provides greater flexibility in working environment and better operational control. Ability to concentrate on your core business processes leaving the rest to outsourcing can enable your business to outpace competition.

2. How will PMS help in this regard?

We offer customized solutions to all your multilingual outsourcing needs. We also take up incomplete projects and successfully ensure its effective completion. Our qualified staff leaves no stone unturned in ensuring your full satisfaction. The motto of our organization is making available to our clients the best services at optimum costs without compromising on quality and data security.

3. Can I get cost-effective services?

Yes. By partnering with us you can decrease your present operating costs by almost 40-50% with no lessening of quality or deadline considerations. Get the benefit of quality solutions at reduced costs by outsourcing to us.

4. What are the services offered at PMS?

All non-core business activities as well as back-office functions can be outsourced to PIE. Our services are broadly categorized into the following groups:

7. Are you equipped with necessary infrastructure and latest technology?

Yes. We do not compromise on the technology, infrastructure and software that are used. A state-of- the-art infrastructure with the best in internet connectivity is employed at our end.

8. What is the level of qualification of your staff?

We hire the best and have an experienced staff to deal with the various client projects. Certified and specific trained employees are hired in specific software areas requiring expertise and skill. Employee skills are constantly upgraded through seminars and workshops.

9. How can I be assured of quality in my project?

Workflow follows a specific laid down pattern with controls being maintained by qualified QA professionals. The aim of our organization is to provide premium quality services. You can get an experience of our work quality during the free trial period.

10. How do we communicate?

We are a multilingual organization and hence, language will be no bar for understanding your needs. We have employees who are fluent in languages other than English. You can select the language and channel of communication that is most convenient to you; email, phone or chat.

11. What are the agreements and contracts signed by you?

We sign NDAs with the customer prior to initial discussions and draw out the final contracts in detail.

12. What is the mode of payment?

An online wire transfer is normally, the accepted mode of payment on completion of the project. If you prefer making payments through any other mode then you can contact any of our sales executives who will guide you in that regard.

13. How are work orders or completed contracts signed off?

You have to give the details in the required format and fax a copy duly signed to us. In addition to this, you can send your work order through an email attachment.