OUTSOURCE MULTI-CHANNEL SUPPORT SERVICES
Customer is the most important entity of any business. However for the same reason, it becomes important to establish a system within an organization to handle customers’ issues and provide consistent support without any glitch. However, on the other hand, the businesses can suffer badly if customer satisfaction is overlooked. Multi-Channel Customer Support team provides the ability to track and manage customers all over the world by providing inbound and outbound call facilities, voice recording, online chat, SMS, e-mail, fax, video conferencing, webhosting, etc.
MULTI-CHANNEL CUSTOMER SUPPORT SERVICE OUTSOURCING
We offer multiple channels of communication which take hold of all the existing as well as potential customers distributed worldwide. Our extensive software tools and highly experienced teams project the communication requirements with a proactive approach in a time-bound manner.
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OUR MULTI-CHANNEL SUPPORT SERVICES INCLUDE
Multi-Channel Customer Support provides an array of services ranging from customer care solutions to order processing. The interactions made via different channels such as e-mail, text chat, phone calls, etc are recorded and results are put across in the form of detailed reports easy to enable trust and transparency. Partner with our Multi channel support company to get the following services:
Virtual Receptionist
Leave front-office tasks to our agents and focus your time on growing your business.
Hire Dedicated Agent
Hire experienced multilingual agents to work on your project exclusively.
Inbound call centre
Have experienced agents in your team to handle your inbound calls effectively.
Outbound call centre
Generate new sales leads for your business by our Outbound callers.
E-mail Support
Hire experienced E-mail support assistant to address customer concern effectively.
After Hour Support
Increase customer satisfaction by solving query after business hours.
BUSINESS BENEFITS OF OUTSOURCING MULTI-CHANNEL SUPPORT SERVICES
An omni-channel customer service support offers numerous benefits to the business by establishing strong connection with the clients and all possible stakeholders in an exquisitely planned manner. Major benefits are:
Reduced customer complaints
Answering to consumers’ issues and providing them latest updates to close customer complaints.
Omni-presence
Availability of remote connection in every part of the world through our Omni-channel customer service support.
Guaranteed Business Profits
Our experienced multilingual support team ensures to bring guaranteed customer satisfaction.
Availability
Round the clock presence on all the channels would not let you miss an important conversation.
Increased sales
Capturing the right customers in real-time gives a power boost to increased sales revenue.
Scalability
Our expert team can provide all kinds of features and functions depending on your requirements.
PARTNER WITH MULTI-CHANNEL CUSTOMER SUPPORT COMPANY
PIE Multilingual Multi channel support team ensures increased demand of your products and services by adding quality and promptness to your deliverables in the market. Partnering with us may create an opportunity for your business to expand to various countries through our rich network. Contact us for:
Cut your expense, Increase your efficiency and improve your bottom line with multilingual experts. Our result oriented business experts bring superior business solution to grow your business quickly. Get tailor-made quality control on your requirements and give your business a competitive edge! 
We deliver an exceptional and memorable experience. Our Multilingual quality control mechanism always works to provide you the best quality every time you need it. We commit our services on a prescribed time within the budgeted cost. We have seasoned experts that generate an effective method to fulfill your business need at every stage. We fuel your business with a robust customer retention strategy.
By customize our price we aim to provide superior service at great economics. Our flexible pricing model helps you to keep cost under controlled. Outsource your projects to multilingual experts and get pocket friendly price